GitHub Link: https://github.com/LeeMcKusick/fs-autotriage AutoTriagr is an unfinished app that used natural language processing to examine the contents of a ticket, evaluate it for topic and urgency, and automatically update a ticket in Zendesk with that information. The goal was to free up a large portion of the triager’s role to Read more…
GitHub Link: https://github.com/LeeMcKusick/fs-triagr Triagr was an app I created out of necessity: My role in the Support team required me to make certain edits on many tickets, in a short amount of time. At the time, we were using Microsoft’s Parature CRM system, for which this type of activity was very Read more…
OMGTENNIS is my first venture into game development, and is a Pong clone made in Unity and coded with C#. Play it! This was a lot of fun to make, and I learned a lot about basic concepts in Unity, game development, and even some basic concepts like math and Read more…
Link: https://communityvoice.finalsite.com/finalsite CommunityVoice is a user community for Finalsite built on the GetSatisfaction community platform. Our goal was to provide a place for Finalsite users to reach out to one another, share ideas and other things that they are working on, ask questions, and provide ideas on how to make Finalsite a better Read more…
Graphical redesign of the finalsite Support Portal, powered by Parature.
A browser-based implementation of the popular Milton Bradley game Connect Four. Features include: User Registration. Lobby where players can chat and challenge one another to games. Multiple concurrent games. Private chat within games. Win/loss tracking. SVG graphical gameboard (No Flash, iPhone compatible.) Play it at https://lee.skellington-mckusick.life/projects/games/c4.
