GitHub Link: https://github.com/LeeMcKusick/fs-autotriage AutoTriagr is an unfinished app that used natural language processing to examine the contents of a ticket, evaluate it for topic and urgency, and automatically update a ticket in Zendesk with that information. The goal was to free up a large portion of the triager’s role to Read more…
I created a list of third-party Destiny apps/resources about a year ago. By now, some of the ones on that list are now defunct, and I’m sure that there are now some new resources that I don’t know about yet. I’ve updated the list as best I can for the Read more…
GitHub Link: https://github.com/LeeMcKusick/fs-triagr Triagr was an app I created out of necessity: My role in the Support team required me to make certain edits on many tickets, in a short amount of time. At the time, we were using Microsoft’s Parature CRM system, for which this type of activity was very Read more…
OMGTENNIS is my first venture into game development, and is a Pong clone made in Unity and coded with C#. Play it! This was a lot of fun to make, and I learned a lot about basic concepts in Unity, game development, and even some basic concepts like math and Read more…
Digital learning is the future of education. At no point in history has the average person had access to so much knowledge, and had the opportunity to learn as many skills as they can today. The trick, however, is knowing where to look. 1. Khan Academy Khan Academy offers an extensive Read more…
I was lucky enough to be able to attend PAX East this past weekend. For those who don’t know, PAX is short for Penny Arcade Expo, and is a 3-day conference in Boston based entirely around gaming, with previews of upcoming games, informative panels on gaming industry topics, and opportunities Read more…
Couples all have those quirky things they do; those inside jokes that come from sharing your soul with another person. A word that makes you both laugh for no reason, a habit that neither of you knows where it began. For them, it was the knocks. Eight raps on the door Read more…
Flashing lights shone in Herald Square on Christmas Eve, turning the falling snow shades of red and blue. Detective Elsa Hargrave stepped out of her police cruiser on 34th Street outside of the flagship Macy’s store in New York City. She ran a hand through her dark hair before pulling Read more…
Welcome to the second installment of Cards Against Humanity Stories, where random combinations of CAH cards get turned into full works of fiction. The Combo: With enough time and pressure, [A micropig wearing a tiny raincoat and booties] will turn into [The Devil himself]. A small rainboot tipped over, spilling Read more…
Cards Against Humanity is a game where you make hilarious sentences out of combinations of cards. Many of the combinations are entirely offensive and rude, but they often can make potentially interesting stories. Here’s the first in a series of short stories inspired by random combinations of CAH cards: The Read more…
